Currently we do not have access to edit or cancel individual items within an order and if you are interested in receiving an alternative size, color or style, a new order would need to be placed directly online. When the incorrect item(s) arrive, simply following the below steps for a prompt return:

1. Click the Auto Returns link within the footer of our website (https://www.volcom.com/a/returns)

2. Add your order # and the same email address used to place the order.

3. Select the item(s) you wish to return and include the quantity/reason for return.

4. Select return method

5. Package your item(s) and drop it off at the nearest FedEx location with label taped to the outside or RMA # written on the parcel. Once received (3-5 business days), a credit memo will be emailed to you as proof of the refund.

Note: Prepaid FedEx label is only offered to the United States and Canada customers. This offer excludes orders being shipped from Puerto Rico, certain US territories and Yukon territory. Products or packages mailed directly to Volcom Headquarters without RA # will be REFUSED and returned to the sender at their cost. RA #'s are valid for only 30 days and will be returned if received after 30 day period.