If you received an incorrect item within recent online order, simply contact our Customer Service department Toll Free (855) 330-0188 or via email Customerservice@volcom.com and have your order # and incorrect item # available.  Once confirmed, one of our representatives would be more than happy to email you a pre-paid FedEx EZ return label to have the product returned to our receiving department and once received a new correct item will be immediately reshipped to you at no cost.