Return Policy

Returns Policy: Free 45 day Return Period

Volcom wants to assure you are 100% satisfied with the product you purchased, which is why we offer a FREE 45 day return period on all items ordered via phone or online store.

  • Items must be in 100% resalable condition
  • Return time frame starts from original ship date
  • Returns must be initiated from the original point of sale and online orders will not be accepted for refund or exchange within our retail/outlet locations

To initiate a return authorization please email our Customer Service team at customerservice@volcom.com or call us at Toll Free (855) 330-0188.  Have your order # and items you wish to return available and one of our reps would be more than happy to assist as needed.